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Dr. Eva Helpard
Counselling & Psychotherapy

FAQ

Questions About Therapy

If this is your first time speaking to a counsellor, no doubt you may have a lot of questions. Here is a list of frequently asked questions regarding therapy, and Dr Eva Helpard.

How do I know if you are the right counsellor for me?
Going to a counsellor for the first time can be a little scary. You may believe that once you start, you won’t be able to change your mind or seek another counsellor. I believe in your rights as a client and a consumer. Counselling is a relationship and you need to feel that this relationship is right for you. Our first session will give you the opportunity to share your experiences and also to learn about me. The option to continue seeing me, how often and for how long will always be yours to decide.

What will the first session look like?
My office has a private entrance at the back of Mill Creek Crossing. You can park in front, come through the building and out the back door to find my entrance #111 on your left, or you can park at the side of the building and walk through the little park by the creek up to my entrance. My private entrance will help to ensure your confidentiality.

Mill Creek back entrance

Mill Creek Crossing back entrance

When you come for the first time, I ask that you come a little early to fill out a short consent form outlining your rights to confidentiality and a client service agreement. Then we will spend the next hour discussing your concerns and answering any questions you may have about me and my approach. How we end our first session will be up to you. You may want time to think about whether to continue in therapy or you may be ready to start working. Either way, I will follow your lead and respect your decisions.

Dr. Eva's counselling space

Dr. Eva’s counselling space

How long do sessions last?
I value the people I work with and will book you in for a full hour. I also leave time in between sessions in order to prepare for your session, to provide time to take notes afterwards, and to ensure you wonít run into other clients. You are only charged for your hour of therapy.

How often do I need to come?
That will be up to you. For the first 3-4 sessions I typically see clients weekly or bi-weekly. After we have developed a plan and you start to see progress you may decide to come once or twice a month, until you feel comfortable. At that point you may decide to see me less often, depending on your circumstances. I do not believe in creating dependency. Our sessions will always be purposeful and progressive. Ending our counselling relationship will happen when you feel ready.

What if my partner, child or friend needs help but refuses to come to therapy?
Sometimes we are able to see a problem in those we love when they are not ready to make change. We can only control what is within our power however there is a lot you can do to impact whether someone you love seeks help. Support, information and skills in communication can go a long way to empower you to help someone who needs it. Meanwhile, it is always important that you find ways to take care of yourself, especially when those you love may not.

How do I book a session?
Email: eva@doctoreva.ca or
Call: 250.808.2054

I will provide a free initial telephone consultation or email response to get us started.

What is the cancellation policy?
It is important that you give me as much notice as possible if you cannot attend a scheduled appointment. To avoid being charged for a missed session I require 24 hour cancellation notice.

What about confidentiality?
Your confidentiality is important to me. All information you share will be held in confidence with the exception of the following:
ª You disclose risk of harm to yourself or others
ª You disclose abuse of a minor or dependent adult
ª Court order
ª You provide a consent to release information to a particular person or professional.